Bushueva Svetlana, Analyst at ABBYY
Posted on Sep 2, 2020
IT Services for R&D Company
I am a COO if an R&D company. We develop AI technologies to help individuals, teams and comnpamnies to get valuable insights from the communcation data
What service was provided as part of the project?
DevOps
What is it about the company that you appreciate the most?
The DevopsProdigy maintained our development and production environments, secured backups and provided 24/7 service support. They supported IaaC and provided vital FinOps services by assessing and optimizing our expenditures on infrustructure. Finally, they supported Elastic Search with a few terabytes of data. We were provided with a designated manager and a couple of admins who thoughtfully adressed our round-the-clock inquiries. The team always stays in touch and makes us feel included in times of releases or significant updates.
What was it about the company that you didn't like which they should do better?
Their SLA is already impressive - keep it this way!
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
