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Adobe Commerce

4.5 (11 Reviews)|Write a Review|Unclaimed profile
United States HQFounded 2008

Deployment

Web-basedWindowsMac

Best for

Large

Overview

About Adobe Commerce

Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable. Adobe Commerce lets you manage multiple sales channels and brands and expand into new countries, simply, from one platform.

At a glance

Software information

Industries served, licensing and the support Adobe Commerce provides.

Industries

  • Apparel-fashion
  • Automotive
  • Food-beverages
  • Health-wellness-fitness

Licensing

  • Open Source
  • Quote Based

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
Languages (1)
English

Review analytics

What customers report

4.5
Based on 11 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0

What users like the most

  • There are loads of good things about using Adobe Commerce. You get a bunch of cool features, it plays nice with other Adobe products, and it comes with fancy analytics and reporting tools to help you understand your business better. Plus, there are tons of options to make your store look just the way you want it. It's like having a whole toolbox for running your online shop!
  • It's great because we can tweak it to fit exactly what we want. It's super dependable. It's perfect for whipping up landing pages and sprucing up our product pages. Customising it lets us make pages that really boost how many people end up buying stuff.
  • We can easily update product images, content, and organise our products into categories It is very easy to integrate with Google Analytics and search console to check website traffic and backlinking. We can install a separate plugin to optimise website meta tags as well.

What users like the least

  • During my time using Magento, I honestly didn't come across anything I didn't like. Sure, because it has a big code base, it can be a tad slow sometimes, but that's just a small hiccup. On the bright side.
  • They really need to step up their game when it comes to customer support. Sometimes, they take way too long to get back to us. Compared to other options out there, it's on the pricier side. You end up shelling out more cash for developers and upkeep just to keep everything running smoothly.
  • Major downside is cost wise. If we need security, it means we have to spend money.

What users say

Review Analytics of Adobe Commerce

Every review is verified through Goodfirms before it's published.

4.511 Verified Reviews
Ease of use (3 reviews)5.0
Features & functionality (3 reviews)5.0
Customer support (3 reviews)5.0
Review Summary
Summarized from 11 verified reviews · Updated September 2026
Adobe Commerce is a flexible, feature-rich eCommerce platform praised for handling multiple stores, robust inventory management, and strong security. Users appreciate its open-source nature, extensive extension library, and the large community providing support and resources. However, reviewers consistently cite high costs, complexity that requires significant learning, occasional bugs, and limited official product support as notable drawbacks.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Adobe Commerce
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What reviewers mention most

AnonymousVerified Review
Posted on Apr 24, 2024

“It's so secure that nobody's getting past our website's defences anytime soon!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
We've been using Magento for our business website for ages now, and it's been a real lifesaver. It's super secure, which is a big deal for businesses like ours. Building websites and blogs with Magento is a breeze, and the best part is we can have multiple team members working on different tasks all at once. It's fast and really easy to use, which is great for our business. With Magento, we've built our eCommerce portal from the ground up, and now updating our product pages and content is a piece of cake. And let me tell you
AnonymousVerified Review
Posted on Apr 24, 2024

“If you need something that can handle a bunch of tasks all in one place without any hiccups, Adobe Commerce is the way to go.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
When we first started out, we went with WordPress because, well, it seemed like the easiest option at the time. But as we grew and technology evolved, we switched over to Magento, and we've stuck with it ever since. Magento is awesome for building websites—it's really powerful. We can customise pages to match our style, add images and content without breaking a sweat, and even connect with social media and other websites hassle-free. It's been a game-changer for our business.
AnonymousVerified Review
Posted on Apr 24, 2024

“It's super secure and really user-friendly. Overall, it's been smooth sailing with Magento”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Adobe Commerce, formerly known as Magento, is one of the best eCommerce platforms out there. I love how fast it is and how it comes with all the eCommerce functions built right in. From adding products to delivering them to customers, everything is taken care of seamlessly. It's like a one-stop-shop for running an online business. Thanks to Magento, you can set up a successful e-business in just a few days with minimal hassle.

I've personally used Magento Commerce for several eCommerce ventures, building websites for some of my clients. I enjoyed working with it because I could customise themes and plugins to fit their specific needs perfectly. It's a great platform for anyone looking to dive into eCommerce.
Debleena DesVerified Review
Posted on Feb 23, 2021

“Cool eCom platform to work with”

Overall rating4.0
This is a great tool to work on and to manage all your ecom products through its superb inventory management. We have set-up this tool to our clients store to make more interactive and elegant. The templates are awesome and yes, cheaper than other providers in the segment.
Nathan Thompson, Organic Acquisition Lead at Pavilion BroadwayVerified Review
Posted on Oct 4, 2019

“Easy to use”

Overall rating4.0

At Pavilion Broadway, we use Magento with various speed customizations and extensions. We like the distinction between an e-commerce platform and content management. It’s easier to rank well when you are using specialist software for each purpose.

Mithul Mistry, Head of SEO at Illuminated MirrorsVerified Review
Posted on Oct 2, 2019

“It's hugely flexible with the ability to manage multiple stores”

Overall rating4.0

The array of features around content management and its eCommerce capabilities make it the leading class software for eCommerce companies.

The main reasons we use Magento: It's an open-source platform. Its popularity means its widely supported - there is an abundance of agencies, freelancers that work with Magento across the world. Being widely supported means, there is also tons of online resources for troubleshooting or forums where you can go to get answers. It allowed us to simplify and streamline several processes from order fulfillment to marketing for our website - Illuminated Mirrors. It's hugely flexible with the ability to manage multiple stores, availability of plugins to make enhancements to your site.

JohnVerified Review
Posted on Jan 11, 2019

“A powerful eCommerce platform”

Overall rating5.0

We loved Magento when we first started with it. We hired a designer and made a beautiful store. MagentoGo was the perfect solution for a small business. We built a store that looked professional.

AlekseyVerified Review
Posted on Jan 11, 2019

“Very good”

Overall rating5.0

Pros: Ready to use out of the box techniques and an all in one platform.

Cons: Too complex and expensive.

Salahuddin Malikzada, President-CEO at Herat United Group International (HUG) AfghanistanVerified Review
Posted on Jan 10, 2019

“I am happy with Magento”

Overall rating4.0

Pros: It has many features that other platforms lack, it is flexible, it has a large community of users.

Cons: It is expensive, it has a few developers only. Also, Bad product support.

Dario DittoVerified Review
Posted on Jan 4, 2019

“Great experience”

Overall rating4.0

I like all the extensions Magento has to offer. The backend is very easy to use once you figure it all out. I like that it candle a large number of products and multiple stores. Was able to use it with or without Wordpress which was very beneficial to our business.

Capabilities

Adobe Commerce features

The full feature set, grouped by module.

E-Commerce Software

  • Catalog Management
  • CRM
  • Data Security
  • Mobile Access
  • Multi-Store Management
  • Multi-Channel Management
  • Order Management
  • Promotion Management
  • Reporting & Analytics
  • Review Management
  • SEO Management

Content Management Software

  • Content Publishing
  • Customizable Templates
  • Document Management
  • Scheduling
  • SEO Management

Plans

Adobe Commerce pricing

Price Type
Month
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Vendor pricing page

Media

Screenshots & video

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